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What is SimpLED?
The SimpLED system consists of a handheld scanner and hundreds of LED tags.

Is SimpLED right for my operation?
We find that pharmacies that have between 100 to 1000 prescriptions per day benefit from implementing SimpLED. 

What equipment do I need?
The pharmacy will need one handheld scanner for the pharmacy and one LED sensor per bag/bin in will call (LED sensors come in packs of 50). No other equipment is required. No integration with point of sale, pharmacy systems, or your Wi-Fi is required. If you have more than about 1000 Rx in will call, contact us to learn how multi-scanner systems work.

What are the benefits for implementing SimpLED?

  • Works with any will call system.  Simple, flexible, fast setup. No pharmacy system integration.
  • Defacto med sync for patients with multiple Rx for the same patient in one bag
  • Adds curb appeal to your pickup area to help drive word-of-mouth customer referrals
  • Reduce misplaced Rx, double fills, and other distracting errors that waste pharmacist time
  • Reduce mentally tiring tasks and refocus your staff’s attention on valuable customer service
  • Readily adaptable to track other high value pharmacy inventory, items, or workflows

Is setup hard?
We designed SimpLED to be extremely easy for pharmacy technicians to implement and manage. It takes about 2-3 hours to setup and get started.  To setup, put sensor clips on each bag/bin in will call, link your prescriptions to the sensors, and understand how to use the SimpLED app to call Rx and do return to stock workflows.

Is there any systems integration required?
No. For simplicity and security, there is no integration with POS or pharmacy systems or your wireless network. The handheld scanner is fully self-contained and has intuitive software to link, call, day 10/14, and un-link, and communicates directly with the LED sensors.

How many sensors do I need?
You need a unique sensor for each bin or bag in your will-call. You can organize by prescription number or you can organize by patient. If you organize by patient, you can consolidate all of the prescriptions for each patient into one bag/bin and use one sensor per patient.

Are there any other changes to my normal workflow.
The biggest decision is to decide if you want to leave your will-call organized the same way, e.g. alphabetically, or if you want to place bags randomly and let SimpLED find them for you.  We recommend alphabetically.  The second biggest decision is whether you want to consolidate multiple prescriptions from the same patient into one bag or have one sensor for reach prescription number.  We recommend consolidating all of a patient's prescriptions into one bag.

How do I link?
 When first placing the Rx into a hanging bag or bin, create a link by scanning the sensor tag QR code and scanning a second barcode for the patient or the prescription number.

How does will call work?

  • Enter the first few letters of the patient info or Rx number in the scanner and call tag.
  • Every tag linked to that patient will blink in will call.  The scanner can also tell tags to beep if needed for faster location.
  • Two POS kiosks can easily share one SimpLED scanner reducing pickup time to 5-10 seconds per customer.
  • If your pharmacy is very large (over about 1000 Rx per day) , multiple scanners can be linked.

How does day 10/14 return to stock work?

  • Use built in function on handheld scanner to call all bags that are day 10 or day 14
  • All identified bags blink and beep making it simple to rapidly pull those bags for return to stock.

How does SimpLED help with de-facto med-sync?
If you put all prescriptions from each patient into one bag, you effectively create med-sync when patient comes to pickup. This can also be a reminder to your team to sync them in your pharmacy system, and/or for your team to ask patients if they want to try compliance packaging.

How does this system know what’s linked to the sensor?
Each sensor has a unique QR code. You need to generate a unique barcode for each prescription or each patient. We find that it works well to have your pharmacy system generate a simple 1D barcode of patient’s first few letters of last name and date of birth and link this to the sensor QR code. Then when the patient comes for pickup you simply ask last name and DOB and query this into the SimpLED scanner and the associated sensor in will call will light up.

My store’s will-call is packed, how do I find the sensor easily?
In addition to several bright green LEDs, each sensor has a speaker that can be activated. So your team can hear the sensor beeping as an additional cue. SimpLED can also help consolidate multiple individual prescriptions from the same patient down into one bag/bin.

I don’t use bags or bins, can I use SimpLED?
All you need to do is be able to clip the sensor to the prescription somehow. So, you could clip it to compliance packaging or other form factors, or remove the clip and attach the sensor directly to a surface.

How do I calculate the Total Cost of Ownership (TCO)?
The total cost of ownership is simply the sum of the cost of the scanner and the sensors.

How do I calculate the Return on Investment (ROI)?
 Multiply the number of prescriptions you fill each year time the amount of time saved in will call times a blended hourly rate for technicians to manage will call as well as the time for those occasional prescriptions you can’t find or get lost, add the amount of time saved in day 10/14 return to stock. For example, for will call time saved =50,000 Rx/year * 20 seconds saved/Rx * $25/hour blended labor rate = $6944. Daily day 10/14 return to stock = 15 Rx/day * 365 days * $25/h blended labor rate = $570. The sum of this is $7515. So every year a pharmacy with 50,000 Rx will save about $7500, plus free up the team for higher value activities. If the cost of the scanner and sensors to manage 50,000 Rx is $10,000, then early in year 2 and from that point forward the investment will pay your store about $7500/year in savings on cost of labor alone.

Why don’t you charge a yearly subscription?
We developed SimpLED to be a best-in-class solution for retail pharmacies to adopted computer-aided will call automation. We understand exactly the financial pressures and complexity pharmacies are facing, so we did not want to overly complicate the solution or the pricing.

How often do I need to change the batteries on the sensors?
The button style battery in each sensor is similar to a watch or a car remote and can last 1-5 years.

Can I put the sensors in the refrigerator?
Yes, but we find it’s better to teach your team which prescriptions they can find in the refrigerator since these tend to be more valuable and managing the cold chain is important. Below freezing, the electrolyte in the battery can have degraded performance.